Last updated May 2018
What personal information do we collect?
WEMS collects data in order to operate effectively and provide you with information about our products and services. You provide some of this data directly, such as when you complete the contact form on this website; when you request a quotation; when you contact us by telephone; when you request information at an exhibition or event; and when you subscribe to our emails.
The data we collect about you depends on the context of your interactions with WEMS, and the choices you make. The data we collect can include the following: first and last/family name; email address; company; country; telephone number; postal address; and sometimes other similar contact data.
We also collect other information you provide to us, and the content of emails, voice messages, phone conversations, and other communications you provide. For example, this includes things such as feedback on our products and services; technical questions you ask us; and information you provide for support purposes.
You have choices about the data we collect. When asked to provide personal data, you may decline; however, if you choose not to provide data that is necessary to provide a product or service, you may not be able to use that product or service.
How do we use the information we collect about you?
We collect information about you to understand your requirements, and provide the relevant services and support.
Periodically we would like to send you information. For example, this may be related to product updates, applications, or technical resources. If you have consented to receive marketing emails, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click the ‘unsubscribe’ link at the bottom of the marketing email you receive. .
How to access your personal information
You have the right to request a copy of the information we hold about you. If you would like a copy of your personal information, or if you wish to amend or delete certain personal data collected by WEMS, please contact us via firstname.lastname@example.org. We will respond to request within one month.
We are committed to ensuring that your information is secure. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Links to other websites
This website uses things called “Cookies” to ensure your experience of the site, and our ability to improve it is enhanced. Specifically, the following Cookies are in use:
- Google Analytics (3rd party). We use this to see how many visitors we are getting, and how they found us. You can find out more about Google Analytics’ Cookies here. You can opt-out of having your internet activity available to Google Analytics click here.
- Social Media Sharing and Integration (3rd party). We use Facebook and Twitter functionality within this site so that you can share items of interest, or become a fan of our Social Media Profiles. You can find out more about Facebook’s Cookie use here and Twitter’s here
- We use both session and persistent cookies on our website.
Managing your cookies and cookie preferences must be done from within your browser’s options/preferences. Here is a list of guides on how to do this for popular browser software:
Questions and support